Menu

Menu

Menu

Gobelins UX Thesis

Gobelins UX Thesis

Master’s thesis and oral defense completed as part of my Master's degree in Digital Project Management & UX Design at Gobelins School (Paris, France).

Master’s thesis and oral defense completed as part of my Master's degree in Digital Project Management & UX Design at Gobelins School (Paris, France).

OVERVIEW

OVERVIEW

Simplifying e-commerce interfaces to improve focus and experience for users with ADHD.

Simplifying e-commerce interfaces to improve focus and experience for users with ADHD.

UX RESEARCH PROJECT – GOBELINS PARIS

Explore how UX can reduce cognitive overload and make digital experiences more inclusive for users with ADHD.

OVERVIEW

Simplifying e-commerce interfaces to improve focus and experience for users with ADHD.

UX RESEARCH PROJECT – GOBELINS PARIS

Explore how UX can reduce cognitive overload and make digital experiences more inclusive for users with ADHD.

15.2/20

UX Thesis Grade

15.2/20

UX Thesis Grade

15.2/20

UX Thesis Grade

7

RECOMMENDATIONS

7

RECOMMENDATIONS

7

RECOMMENDATIONS

8

PARTICIPANTS / USER TEST

8

PARTICIPANTS / USER TEST

8

PARTICIPANTS / USER TEST

CLIENT

Gobelins Paris

CLIENT

Gobelins Paris

YEAR

2024/2025

YEAR

2024/2025

Timeline

8 Months

Timeline

8 Months

PROBLEM & RESEARCH QUESTION

PROBLEM & RESEARCH QUESTION

How can simplifying e-commerce interfaces through UX Design improve attention and user experience for people with ADHD ?

How can simplifying e-commerce interfaces through UX Design improve attention and user experience for people with ADHD ?

PROBLEM & RESEARCH QUESTION

How can simplifying e-commerce interfaces through UX Design improve attention and user experience for people with ADHD ?

Role

UX Researcher · UI Designer

Role

UX Researcher · UI Designer

Role

UX Researcher · UI Designer

CONTEXT

Millions of people with ADHD struggle to stay focused online, often overwhelmed by cluttered interfaces and complex e-commerce flows.

This UX thesis, conducted at Gobelins Paris, explores how thoughtful design can simplify experiences, reduce cognitive load, and keep users engaged drawing on qualitative research and user testing with ADHD participants.

My experience at Eric Flag, a fast-growing e-commerce brand, reinforced that simpler interfaces don’t just support ADHD users, they create better experiences for everyone.

Millions of people with ADHD struggle to stay focused online, often overwhelmed by cluttered interfaces and complex e-commerce flows.

This UX thesis, conducted at Gobelins Paris, explores how thoughtful design can simplify experiences, reduce cognitive load, and keep users engaged drawing on qualitative research and user testing with ADHD participants.

My experience at Eric Flag, a fast-growing e-commerce brand, reinforced that simpler interfaces don’t just support ADHD users, they create better experiences for everyone.

Millions of people with ADHD struggle to stay focused online, often overwhelmed by cluttered interfaces and complex e-commerce flows.

This UX thesis, conducted at Gobelins Paris, explores how thoughtful design can simplify experiences, reduce cognitive load, and keep users engaged drawing on qualitative research and user testing with ADHD participants.

My experience at Eric Flag, a fast-growing e-commerce brand, reinforced that simpler interfaces don’t just support ADHD users, they create better experiences for everyone.

Stack

Figma · Miro · Notion · Zoom

Stack

Figma · Miro · Notion · Zoom

Stack

Figma · Miro · Notion · Zoom

“ Take control of attention with UX that simplifies, guides, and empowers users ”

“ Take control of attention with UX that simplifies, guides, and empowers users ”

“ Take control of attention with UX that simplifies, guides, and empowers users ”

PROBLEM STATEMENT

E-commerce interfaces are often cluttered and cognitively demanding, making it difficult for users with ADHD to stay focused and complete their tasks. This leads to frustration, fatigue, and ultimately a less inclusive user experience.

E-commerce interfaces are often cluttered and cognitively demanding, making it difficult for users with ADHD to stay focused and complete their tasks. This leads to frustration, fatigue, and ultimately a less inclusive user experience.

E-commerce interfaces are often cluttered and cognitively demanding, making it difficult for users with ADHD to stay focused and complete their tasks. This leads to frustration, fatigue, and ultimately a less inclusive user experience.

RESEARCH & INSIGHTS

RESEARCH & USER INSIGHTS

To better understand users’ needs and pain points, I conducted user interviews and usability tests.
Key insights revealed that users with ADHD struggle to maintain focus when faced with visually overloaded interfaces and unclear task flows.
They need guidance, clarity, and a feeling of progress while shopping online.

RESEARCH & INSIGHTS

RESEARCH & USER INSIGHTS

To better understand users’ needs and pain points, I conducted user interviews and usability tests.
Key insights revealed that users with ADHD struggle to maintain focus when faced with visually overloaded interfaces and unclear task flows.
They need guidance, clarity, and a feeling of progress while shopping online.

METHODOLOGY & PROCESS

METHODOLOGY & PROCESS

DESIGN PROCESS

DESIGN PROCESS

METHODOLOGY & PROCESS

DESIGN PROCESS

CASE STUDY - RESEARCH

CASE STUDY - RESEARCH

Simplifying e-commerce interfaces to improve focus and experience for users with ADHD.

Simplifying e-commerce interfaces to improve focus and experience for users with ADHD.

Explore eco-friendly materials and innovative practices that are shaping the future of sustainable architecture, reducing environmental impact significantly.

Design Process

Design Process

Design Process

01 - User Research

Conducted user interviews with 15 participants to understand their frustrations and preferences.

Analyzed user behavior data to pinpoint where users dropped off in the process.

Benchmarked against competitors to identify best practices for checkout flows.

01 - User Research

Conducted user interviews with 15 participants to understand their frustrations and preferences.

Analyzed user behavior data to pinpoint where users dropped off in the process.

Benchmarked against competitors to identify best practices for checkout flows.

01 - User Research

Conducted user interviews with 15 participants to understand their frustrations and preferences.

Analyzed user behavior data to pinpoint where users dropped off in the process.

Benchmarked against competitors to identify best practices for checkout flows.

02 - Insights

Users were frustrated by unclear error messages and redundant form fields.

Mobile users struggled with small buttons and unresponsive layouts.

Trust the platform with her payment and personal information.

02 - Insights

Users were frustrated by unclear error messages and redundant form fields.

Mobile users struggled with small buttons and unresponsive layouts.

Trust the platform with her payment and personal information.

02 - Insights

Users were frustrated by unclear error messages and redundant form fields.

Mobile users struggled with small buttons and unresponsive layouts.

Trust the platform with her payment and personal information.

03 - Design Solution

Simplified the checkout process into three steps: Cart Summary, Payment.

Added features like autofill suggestions and real-time error.

Added features like autofill suggestions and real-time error.

03 - Design Solution

Simplified the checkout process into three steps: Cart Summary, Payment.

Added features like autofill suggestions and real-time error.

Added features like autofill suggestions and real-time error.

03 - Design Solution

Simplified the checkout process into three steps: Cart Summary, Payment.

Added features like autofill suggestions and real-time error.

Added features like autofill suggestions and real-time error.

04 - Testing & Iteration

Conducted A/B testing with 500 users, comparing the original and redesigned flows.

Gathered feedback through usability testing and refined the design based on user input.

Designed a mobile-first layout with larger touch-friendly buttons and simplified navigation.

04 - Testing & Iteration

Conducted A/B testing with 500 users, comparing the original and redesigned flows.

Gathered feedback through usability testing and refined the design based on user input.

Designed a mobile-first layout with larger touch-friendly buttons and simplified navigation.

04 - Testing & Iteration

Conducted A/B testing with 500 users, comparing the original and redesigned flows.

Gathered feedback through usability testing and refined the design based on user input.

Designed a mobile-first layout with larger touch-friendly buttons and simplified navigation.

Visual Storytelling: Elevating Design Through Emotion

One of the strongest trends this year is the shift towards immersive visual storytelling. Websites are no longer just functional; they are becoming platforms for brands to tell stories that evoke emotion. By using high-quality visuals, animations, and video, designers can craft narratives that pull users in.

Emotional connections are increasingly significant in web design. By combining thoughtful imagery, bold typography, and subtle motion, brands can communicate their message in a way that feels personal and impactful. This approach not only strengthens brand identity but also increases user engagement and loyalty.

Visual Storytelling: Elevating Design Through Emotion

One of the strongest trends this year is the shift towards immersive visual storytelling. Websites are no longer just functional; they are becoming platforms for brands to tell stories that evoke emotion. By using high-quality visuals, animations, and video, designers can craft narratives that pull users in.

Emotional connections are increasingly significant in web design. By combining thoughtful imagery, bold typography, and subtle motion, brands can communicate their message in a way that feels personal and impactful. This approach not only strengthens brand identity but also increases user engagement and loyalty.

Human-Centered Approach

Designing experiences that prioritize user needs and behaviors.

Human-Centered Approach

Designing experiences that prioritize user needs and behaviors.

Human-Centered Approach

Designing experiences that prioritize user needs and behaviors.

Human-Centered Approach

Designing experiences that prioritize user needs and behaviors.

Human-Centered Approach

Designing experiences that prioritize user needs and behaviors.

Human-Centered Approach

Designing experiences that prioritize user needs and behaviors.

Human-Centered Approach

Designing experiences that prioritize user needs and behaviors.

Human-Centered Approach

Designing experiences that prioritize user needs and behaviors.

Human-Centered Approach

Designing experiences that prioritize user needs and behaviors.

2024/2025

2024/2025

2024/2025

2024/2025

2024/2025

2024/2025

2024/2025

2024/2025

2024/2025

2024/2025

2024/2025

2024/2025

2024/2025

2024/2025

2024/2025

2024/2025

2024/2025

2024/2025